Terms & Conditions

Please read carefully before making a booking or purchasing a package.

General Cancellations

If you cancel your session and do not intend to reschedule, no refunds will be issued under any circumstances. A store credit will be provided, which can be used toward another package or a new session date/time.

Weddings

All wedding bookings are non-refundable, regardless of the circumstances. Please choose carefully before proceeding with a booking.

Turnaround Time

Edited wedding galleries will be delivered within 3 to 5 months via a private online gallery.

Rescheduling

Sessions may be rescheduled due to poor weather or illness. In this case, the session will be moved to the next available date offered by A Forever Moment.

If a mutually suitable date/time cannot be agreed upon and you choose not to proceed, you will not receive a refund, but a store credit will be applied to use when you're ready to rebook.

Image Satisfaction

If you are not satisfied with the images delivered, no refund will be provided. Please ensure you have reviewed my style and portfolio carefully before booking with A Forever Moment.

Session Timing

If your session exceeds the agreed time by more than 15 minutes, an additional invoice will be issued and sent with your final gallery.

Gift Vouchers

Vouchers are not redeemable for cash and cannot be refunded once purchased.

Payments

A booking will only be confirmed once a 50% deposit has been received.

Final payment is due 1 month prior to your scheduled session or event date.

Deposits are non-transferable and cannot be assigned to another person's booking if you are no longer able to attend.

Travel Fees

Travel fees may apply depending on the location of your session. A quote will be provided before your booking is confirmed.

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By proceeding with a booking, you acknowledge that you have read and agree to these Terms & Conditions.

Warm regards,

Abbie Kelsall

A Forever Moment