Terms of service

 READ CAREFULLY BEFORE MAKING A BOOKING OR PURCHASING A PACKAGE.

 

If a cancellation is made & there is no intent to re schedule you will NOT be refunded under any circumstances, A store credit will be offered to use on another package or a rescheduled time/date.

 

The arranged date of the photo shoot may be re scheduled due to poor weather or illness and will be rescheduled at A Forever Moment’s earliest availability.

 

If you purchased a package that is a special price, discounted price or a voucher there will be no refund if a cancellation is made, only a store credit will be offered to use on another package or a rescheduled time/date.

 

If you purchased a package that is a Special price, discounted price, voucher or normal shoot price and you have not made a booking or used your voucher within 12 months and our prices have changed you will be expected to pay the difference.

 

If you decide you are not happy with the photos provided by a forever moment, there will be no refund. Please do your research before choosing A forever moment as your photographer.

 

If time exceeds the agreed time frame further than 15 minutes a invoice will be sent after your photo-shoot.

 

Vouchers cannot be exchanged for a cash refund.

 

A date cannot be booked until a 50% deposit has been paid. Full payment is due 1 week prior to your scheduled booking. If you fail to pay the outstanding balance within a week of your scheduled booking your photoshoot will be postpones and rescheduled at A forever moments earliest availability.

 

I understand that by proceeding with this Booking I am agreeing to all terms and conditions clearly outlined by A forever moment.

 

Regards Abbie Kelsall

A forever Moment